Reference No: UFAA/CLOII/09/2026
a. Job Purpose
To receive, verify and process claims lodged at the Authority and provide accurate information to
claimants on assets held by the Authority, in support of the Authority's reunification mandate.
b. Job Description
Duties and responsibilities at this level will entail:
• Receiving all claims lodged at the Authority and ensuring they are fully supported as per the
UFAA regulations requirements;
• Maintaining records of received claims;
• Acting as a liaison person between the Claims Division and other functional areas;
• Handling queries from claimants; and
• Providing appropriate information to claimants on assets held by the Authority.
c. Job Specifications
For appointment to this grade, a candidate must have:
• Bachelor’s degree in finance, Accounting, Commerce, Economics or any other business- related
field from a recognized university; and
• Proficiency in computer applications.
d. Key Competencies and Skills
• Strong customer service and interpersonal skills;
• Strong written communication;
• Good organizational skills;
• High level of integrity and confidentiality; and
• Ability to work under minimal supervision.